We are proud to share that on March 31, 2025, Savvy Knowledge successfully completed its Innovative Solutions Canada (ISC) Testing Stream trial, a rigorous, government-administered evaluation designed to validate pre-commercial Canadian innovations in real operational settings. The innovation being tested was Move Improve, our flagship multimedia digital platform for skills-based training and mastery.
This milestone marks the conclusion of a nine-month engagement (July 2024 to April 2025) with the Public Health Agency of Canada (PHAC) as our Testing Department and the University of Calgary Cumming School of Medicine as our third-party Testing Organization. Together, we deployed Move Improve in one of the most meaningful contexts imaginable: supporting the physical health and independence of Canada's aging population.
The results exceeded our expectations, and those of the evaluators.
The Test: What We Were Asked to Prove
PHAC's mandate includes promoting the health and well-being of Canadians, particularly vulnerable populations, including the elderly. The University of Calgary Cumming School of Medicine was brought in as the third-party Testing Organization, given its focus on health equity, clinical education, and patient care for Canada's aging population.
Together, we defined seven test objectives (O1–O7) covering everything from technical installation and IT integration to content creation, instructional design, usability, and real-world skill measurement. The five health-focused use cases for older adults were:
Proper fitting and use of assisted walking devices
Effective approach to activities of daily living
Balance training for older adults
Special skills training
Injury prevention activities
All activities were tested with older adults (55+), adults, and practitioners at the Cumming School of Medicine and Alberta Health Services sites across the Calgary Zone.
The Results
PHAC evaluated Move Improve against each objective using a 1-5 scale (1 = did not meet expectations; 5 = exceeded expectations). Here’s how we performed:
“The Contractor worked very diligently to meet the planned objectives. On a short timeline, they were able to test their processes with a number of faculty members, staff, and trainees at the University of Calgary. They were able to test the Innovation with 59 older adult end-users and their clinical therapists.”
What Participants Said
Feedback was collected across three groups: older adults (55+), general adult users, and clinical practitioners (physiotherapists and rehabilitation professionals). Here is a snapshot of what they told us.
Older Adults
"Yes, it was cool watching myself."
"The video helped me realize I am not standing as straight as I can be."
"Seeing myself helped to make sure I was doing it correctly. It was easier than I thought to get over being scared of seeing myself."
"Didn't necessarily learn something new, but it confirmed to me that I was doing the skill correctly."
Practitioners (Physiotherapists and Rehabilitation Professionals)
"Yes, they (users) will see their progress."
"Modelling is such a valuable technique. The breakdown of steps and the side-by-side assessment is so helpful."
"User-friendly and great way to learn/teach from. Overall positive response, easy for me to teach."
Faculty and Staff
“Move Improve is going to enhance the quality of education we are providing for our students. Building these activities means the instructor experience can be with the student all the time ... whenever they need coaching and feedback.”
“Implementing Move Improve is more than just enhancing the student learning experience ... it’s improving overall patient care. If students learn these things better, we should see changes in clinical practice.”
What Was Achieved During the Test
The scale of what was accomplished within the contract period speaks to the depth of engagement Move Improve generated at the University of Calgary. Faculty and staff did not simply complete the required activities, they exceeded every content production target set for the test.
By March 31, 2025:
15 activities produced (exceeding the target of 10, with a 16th in progress)
29 activities uploaded to the U of C Move Improve platform
227 videos produced and edited across all activities
2,082 images produced and uploaded
1,799 component questions written
8 faculty and staff actively building new content post-test
227 videos and 2,082 images produced across all activities during the test period
Faculty and staff across the Cumming School of Medicine and the Faculty of Nursing engaged with the platform enthusiastically during the test and expressed strong interest in its potential for ongoing use in clinical education.
What We Learned
No test of this scale runs without challenges, and transparency matters. A few honest notes from the process:
Staff turnover in the University of Calgary's IT Department created some delays in required server updates early in the project, which pushed back initial training timelines.
Recruiting faculty and staff during the Fall and Winter academic terms was harder than anticipated. Competing schedules delayed activity production, and participant testing did not begin until early March 2025.
12% of users in older adult demonstration events indicated the mobile application was not easy to navigate. On closer review, the feedback was tied to the wording of assessment questions within specific activities, not the platform itself.
Occasional slow content load times on mobile devices were attributed to U of C server speeds rather than the application, an issue that can be addressed with activity size optimizations in future deployments.
Despite these challenges, the project was delivered on time and on budget. Savvy Knowledge was described by PHAC as "very proactive" in responding to challenges, and the final activity count (15) exceeded the contracted milestone (10) by 50%.
What This Means and What Comes Next
Completing the ISC Testing Stream is more than a contractual milestone. It is independent, third-party validation that Move Improve works: tested in a real operational environment, with real users, measured against defined performance indicators, and evaluated by the Government of Canada.
Having completed this test, Move Improve is now listed as an innovation eligible for Additional Sales through the ISC Testing Stream program. This means any federal department can engage with Savvy Knowledge to test Move Improve in their own operational context, without a competitive procurement process. The Additional Sales window is open until July 17, 2027.
The results also demonstrate the platform's versatility. Move Improve was configured, deployed, and validated in a public health and clinical education context in a matter of months. The same capability applies across any federal department with a skills training mandate: from compliance and regulatory training to health and safety, technical operations, onboarding, and certification.
“Move Improve can really help with self-reflection. The mobile app helps learners get over feeling uncomfortable the first time they try a new skill, knowing they can keep practicing until they eventually get it right!”
Are you a Federal Department?
Move Improve is currently listed as an innovation eligible for additional sales through the ISC Testing Stream Program. This means your department can test Move Improve in your own operational environment without a competitive procurement process, using an established, government-vetted mechanism.
The Additional Sales window is open until July 17, 2027.
Savvy Knowledge can be searched by name when you visit the Innovations Eligible for Additional Sales website. If your department has a performance verification challenge and wants to explore what Move Improve can do in your context, we welcome the conversation.
→ Contact Andrea Oh, CEO